Privacy policy
Privacy Policy
Last updated: March 2026
At Lumière Light Studio (operated by Halonut LLC), we respect your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data. We've written this in plain language—no legal jargon.
Information we collect
When you shop with us or visit our website, we collect:
- Order information: Name, email, shipping address, payment details (processed securely—we never see your full card number)
- Account information: Email and password if you create an account
- Communication: Emails you send us, support requests, survey responses
- Usage data: Pages you visit, products you view, device type, browser (collected anonymously)
How we use your information
- Process and ship your orders
- Send order confirmations and shipping updates
- Respond to your questions and support requests
- Improve our website and products
- Send marketing emails (only if you opt in—you can unsubscribe anytime)
- Prevent fraud
Who we share with
We share your information only when necessary to run our business:
- Shipping carriers: To deliver your orders (FedEx, UPS, USPS)
- Payment processors: To process transactions (Shopify Payments, PayPal)
- Email service: To send transactional and marketing emails
- Analytics: To understand website usage (anonymized data only)
We never sell your personal information. Ever.
Cookies
We use cookies to:
- Keep you logged in
- Remember your cart
- Understand how you use our site
- Show you relevant content
You can disable cookies in your browser settings, but some features may not work properly.
Your rights
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request we delete your data
- Opt-out: Unsubscribe from marketing emails
To exercise any of these rights, email us at info@lumierelightstudio.com.
Security
We use industry-standard SSL encryption to protect your data. Payment processing is handled by PCI-compliant providers. We never store your full credit card number.
Changes to this policy
We may update this policy from time to time. We'll notify you of significant changes by email or a notice on our site.
Questions?
For support, returns, or general inquiries, contact us at info@lumierelightstudio.com.
Halonut LLC · 1700 Santa Fe Avenue, Long Beach, CA 90813, United States